Return & Refund Policy
Return & Refund Policy
At Ingatolstyakova, we are committed to providing a seamless shopping experience. If you're not completely satisfied with your purchase, we offer a simple return and refund process to ensure your confidence and satisfaction.
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Free Returns and Exchanges
We offer a 30-day return and exchange policy. If you're not happy with your purchase, you can return or exchange it within 30 days of receiving your order, free of charge. We want to make sure you're completely satisfied with your purchase. -
Return Shipping Costs
For returns made within 30 days, the return shipping cost will be covered by ziberevw. Simply reach out to our customer service team, and we’ll provide you with a prepaid return label. -
How to Initiate a Return or Exchange
To initiate a return or exchange, please contact us within 30 days of receiving your order. You can reach our customer service team via any of the following methods:-
Email: client@sportserving.com
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Phone: +1 2138799321
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Address: 150 E Main St Ste 150, Alhambra, CA 91801, USA
Please include your order number, the item(s) you'd like to return or exchange, and the reason for the return.
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Conditions for Returns
To be eligible for a return or exchange, the following conditions must be met:-
The item must be unused, in its original condition, and with all original packaging and tags attached.
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The item must be returned within 30 days of receiving it.
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Returns and exchanges are subject to approval by our customer service team.
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Refund Process
Once your return is received and inspected, we will process your refund to the original payment method within 7-10 business days. Please note that shipping charges are non-refundable. -
Damaged or Defective Items
If your item arrives damaged or defective, please contact us immediately at client@sportserving.com or call +1 2138799321. We will offer a replacement or a full refund, along with a prepaid return label for the damaged item. -
Final Sale Items
Certain items, such as sale or clearance items, may be excluded from our return and refund policy. Please refer to the product page for more details on return eligibility.
Contact Us
If you have any questions or need assistance with a return, exchange, or refund, please reach out to us:
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Email: client@sportserving.com
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Phone: +1 2138799321
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Address: 150 E Main St Ste 150, Alhambra, CA 91801, USA
We strive to ensure that you have a smooth and enjoyable shopping experience. Thank you for choosing ziberevw!